Login disabled
Why can't I login?
Facing difficulties logging in? Here are a few common scenarios and their solutions:
Forgotten password
Click on the "Forgot Password" button on the Sign-In screen.
Enter your registered email address.
Follow the link sent to your email to reset the password.
Set a new password on the redirected screen.
Lost Two-Factor Authentication (TFA) device
If you enabled TFA and lost your device, use the recovery codes provided during TFA setup.
Enter the 6-digit recovery code on the TFA screen from another device to restore access.
Lost access to connected email
If you've lost access to your connected email account:
Contact our support team for assistance.
Use this link to reach out to our support team: https://app.appmysite.com/email-support
If you're still facing issues, our support team is here to help. Reach out to us for prompt assistance in resolving your login concerns.
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