Login disabled

Why can't I login?

Facing difficulties logging in? Here are a few common scenarios and their solutions:

Forgotten password

  • Click on the "Forgot Password" button on the Sign-In screen.

  • Enter your registered email address.

  • Follow the link sent to your email to reset the password.

  • Set a new password on the redirected screen.

Lost Two-Factor Authentication (TFA) device

  • If you enabled TFA and lost your device, use the recovery codes provided during TFA setup.

  • Enter the 6-digit recovery code on the TFA screen from another device to restore access.

Lost access to connected email

  • If you've lost access to your connected email account:

  • Contact our support team for assistance.

  • Use this link to reach out to our support team: https://app.appmysite.com/email-support

  • If you're still facing issues, our support team is here to help. Reach out to us for prompt assistance in resolving your login concerns.

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