Invoice details issue

Why are details not appearing correctly on my invoice?

If your subscription invoice details are incorrect or incomplete, follow these steps to address the issue:

Step 1: Update your billing details

• Log in to your AppMySite account.

• Navigate to the Billings by clicking on your profile image.

• Update your billing details to ensure the correct details are reflected on future invoices.

Step 2: Wait for the Next Invoice

• Once you’ve updated your billing information, the changes will be applied to the next invoice generated.

Updates to billing details will not retroactively apply to past invoices. The changes you make to the billing details will apply to all upcoming invoices.

Step 3: Understand Invoice Limitations

• Previous invoices cannot be re-generated or updated with the corrected details.

• Ensure your billing details are accurate before the next invoice cycle begins to avoid further discrepancies.

By following these steps, you can ensure your subscription invoice reflects the correct details moving forward.